Support

Help with Drinq, your subscription and your account-free data.

Contact us

Write to support@drinqai.app. We read every message and aim to reply within two business days.

To get a useful answer on the first reply, please include:

Your device model and operating system version (for example iPhone 14, iOS 18.4)

The Drinq version shown at the bottom of the in-app Settings screen

What you expected to happen, what happened instead, and the steps that led to it

A screenshot, if the problem is something you can see

Subscriptions, billing and refunds

Apple and Google are the sellers of record for every Drinq Pro subscription. We never take your payment details, never see your card, and cannot charge, change or cancel a subscription on your behalf.

Cancel a subscription in your store account settings, not through us. On iPhone or iPad: Settings → your name → Subscriptions. On Android: the Play Store → your profile → Payments & subscriptions → Subscriptions. Cancelling stops the next renewal; you keep access until the end of the period you already paid for.

Request an Apple refund at https://reportaproblem.apple.com.

Request a Google Play refund through Google Play support: https://support.google.com/googleplay/answer/2479637.

Reinstalled the app or switched device? Use "Restore purchases" in Settings with the same store account you bought with. If that does not bring your subscription back, write to support@drinqai.app and tell us which store you bought from.

Full details of the plans, auto-renewal and pricing are in the Subscription Terms: https://drinqai.app/subscription-terms

Health and safety

Drinq is a wellness and education app. It is not a medical service, it does not provide medical advice, diagnosis or treatment, and our support team cannot answer medical questions or advise you on whether fasting is safe for you. Please speak to a physician.

If you feel unwell while fasting, break the fast and eat something gentle, then seek care if it does not pass.

If you have symptoms that worry you — chest pain, fainting, confusion, severe or persistent vomiting, an irregular heartbeat — treat it as an emergency: break the fast and call your local emergency number or go to the nearest emergency department. We cannot detect an emergency and cannot contact anyone on your behalf.

The full safety guidance is in the Medical Disclaimer: https://drinqai.app/medical-disclaimer

Your data

Drinq has no user accounts, so there is nothing for us to log you into and no profile for us to look up. Your fasting data lives on your device. Deleting the app deletes it. See the Privacy Policy for the full picture: https://drinqai.app/privacy

Documents

Subscription Terms: https://drinqai.app/subscription-terms

Medical Disclaimer: https://drinqai.app/medical-disclaimer